State Farm® Insurance Agent Mike Whitford
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
dorian temple
March 18, 2025
5
out of
5
rating by dorian temple
"Diana was awesome to deal with. Kind and knowledgeable. Competitive rates to"
We responded:
"Thank you, Dorian, for sharing your experience! I'm glad to hear that Diana was able to assist you with her kindness and expertise. It's wonderful to know you found our rates competitive. If you have any more questions or need further assistance, feel free to reach out!"
Ryan De Guzman
March 12, 2025
5
out of
5
rating by Ryan De Guzman
"Diana contacted me with an auto quote as I was shopping around for different rates and she was amazing. To Mike, please give her a raise or promotion or more DoorDash and Starbucks gift cards as her hard work and effort is light years ahead of our time."
We responded:
"Thank you, Ryan, for your wonderful feedback! I'm delighted to hear that Diana provided you with such exceptional service. Her dedication and hard work truly make a difference, and we're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Dennis Mastrangelo
March 12, 2025
5
out of
5
rating by Dennis Mastrangelo
"I spoke to Diana over the phone. I was recently looking for Quotes from numerous companies/agents, looking to possibly change from my current company in the near future. Out of all the people I talked to, Diana was the easiest to deal with, very nice, honest; and didn’t waste any time with scripted responses and sales. I would definitely recommend doing business with her."
We responded:
"Thank you, Dennis, for sharing your experience! I'm happy to hear that Diana made the process smooth and straightforward for you. Her dedication to providing honest and efficient service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Monica Monica
February 28, 2025
5
out of
5
rating by Monica Monica
"Very fast and thorough process! Great customer service and honest help. Thank you Diana!"
We responded:
"Thank you, Monica, for your wonderful feedback! I'm delighted to know that you found the process fast and thorough. Diana is indeed a valuable part of our team, and I'm glad she could provide you with honest help and great customer service. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Jackson Castro
February 28, 2025
5
out of
5
rating by Jackson Castro
"Very friendly and helpful! Made sure everything was done right."
We responded:
"Thank you, Jackson, for your fantastic review! I'm happy to know that you found our service friendly and helpful. Ensuring everything is done right is our priority, and it's great to see that reflected in your experience. If you have any questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
1k ZO
February 28, 2025
5
out of
5
rating by 1k ZO
"The agent on call was extremely helpful as well as very patient and thorough with my questions. Would definitely recommend State Farm for anyone needing insurance just based off of their work ethic and professionalism alone, not to mention their convenient discounts."
We responded:
"Thank you so much for your wonderful feedback! I'm glad to know that our team was able to assist you with patience and thoroughness. Your recommendation means a lot to us, and we're delighted you found our discounts convenient. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
Anthony Aguiniga
February 27, 2025
5
out of
5
rating by Anthony Aguiniga
"I’ve never had such an amazing experience while getting insurance! Diana was very professional and helpful. She was able to help me find the best suitable coverage for me. I would recommend her and this agency to a friend or family anyday! A+ service."
We responded:
"Thank you, Anthony, for your wonderful feedback! I'm delighted to hear that Diana provided you with professional and helpful service, helping you find the best coverage. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Cathy Peoples
February 18, 2025
5
out of
5
rating by Cathy Peoples
"I've never had any complaints about this state farm and Chad Bailey is my agent who is always there for me and my family when we need assistance.. good job. ! 😁"
We responded:
"Thank you, Cathy! I'm glad to hear that Chad has been there for you and your family whenever needed. Your satisfaction is important to us, and we're grateful for your positive feedback. If you ever have any questions or need further assistance, don't hesitate to reach out. 😊"
Casey Xavier, Esq.
February 15, 2025
5
out of
5
rating by Casey Xavier, Esq.
"I can confidently say Terreaux Williams is an exceptional insurance agent at State Farm. His deep knowledge of life, homeowners, and auto insurance ensures clients receive the best coverage tailored to their needs. His dedication to his clients is unparalleled. He consistently goes above and beyond to provide support and make sure everyone feels heard and valued. His professionalism and trustworthiness make him a top-performing agent and a true asset to anyone seeking comprehensive insurance solutions. He is a legend."
We responded:
"Thank you, Casey, for sharing your experience! I'm happy to hear that Terreaux's expertise and dedication have made such a positive impact. His commitment to providing tailored insurance solutions and exceptional support truly sets him apart. If you ever need further assistance or have questions, feel free to reach out."
Jadeenah Smith
February 14, 2025
5
out of
5
rating by Jadeenah Smith
"Terreaux is awesome! He is super down to earth and makes things easy."
We responded:
"Thank you, Jadeenah, for sharing your experience! I'm happy to hear that Terreaux made things easy and approachable for you. We're grateful to have him on our team. If you need any further assistance, feel free to reach out!"
Ashley Marchant
February 14, 2025
5
out of
5
rating by Ashley Marchant
"I've been with Mike Whitford and his company for years. I have my car insurance, renter's insurance, and notary bond with them. He and his staff are always super helpful and very quick to answer my questions. I recently had to make some changes to my renter's policy, and Yudhit was especially helpful in that regard. Definitely recommend!"
We responded:
"Thank you, Ashley, for your continued support over the years! I'm happy to know that our team has been able to assist you effectively with your insurance needs. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out anytime!"
Marie Milliman
February 12, 2025
5
out of
5
rating by Marie Milliman
"I have the honor of working on my insurance with Chad, who is knowledgeable, friendly, and super responsive! I highly recommend this agency."
We responded:
"Thank you, Marie! I'm glad to hear that Chad has been knowledgeable, friendly, and responsive in assisting you with your insurance needs. We appreciate your recommendation and are here to help with any future questions or needs you may have."
Ricardo Vega
February 11, 2025
5
out of
5
rating by Ricardo Vega
"Okay, so I really don't enjoy taking to any type of agent, especially on the phone. I actually was lucky enough to get Diana on my phone call. I told her that she would never ne able to find me cheap insurance especially thru state farm and let me tell you. She really made me eat my words. She got me a savings of over $150 per month. Now everyone's case is different but if she could do it for me with my record she definitely can take care of you."
We responded:
"Thank you, Ricardo, for sharing your experience! I'm glad Diana was able to assist you and find such significant savings. It's wonderful to know she exceeded your expectations. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Larry Articulo
February 7, 2025
5
out of
5
rating by Larry Articulo
""I recently had a fantastic experience with State Farm agent Mike Whitford, with their employee Diana. Thank you so much Diana, for answering all my queries with regards to coverage and monthly premiums to insure my additional vehicle.. She was incredibly knowledgeable and patient in helping me choose the right coverage for my needs. The entire process was smooth and efficient, and I would highly recommend State Farm Agent with their employee Diana. Thank you and I really appreciate your assistance."
We responded:
"Thank you, Larry, for sharing your experience! I'm glad to hear that Diana was able to assist you with your coverage and monthly premiums for your additional vehicle. Her knowledge and patience truly make a difference. We appreciate your recommendation and are here for any future questions or needs you may have!"
Leeza Villegas
February 6, 2025
5
out of
5
rating by Leeza Villegas
"Judith gave me a quote on my car and she explained everything to me. She was very understanding and had a lot of patience even though I had so many questions. I will definitely be switching over and recommending her to my friends."
We responded:
"Thank you, Leeza, for sharing your experience! I'm happy to hear that Judith was able to provide you with a clear and comprehensive explanation. Her patience and understanding are truly appreciated, and it's wonderful to know you're considering switching over and recommending her to your friends. If you have any further questions or need assistance, feel free to reach out to our office."
Andrea Cantu
February 5, 2025
5
out of
5
rating by Andrea Cantu
"When I started with this place Jacqueline was amazing! Then I had credit card fraud and never got notified from this location that my card had declined. My insurance got cancelled and I had to deal with TERREAUX! This guy is horrible and I can’t believe he is a manager. From the very beginning he was rude and not understanding. Now, I’ve spoke to DIANA!! DIANA IS AMAZING AND SHE DID THE COMPANY RIGHT! She saved it from losing a customer and she was extremely understanding! She went above and beyond to understand and try to help me! I can’t began to thank her enough! If you ever use this location ALWAYS ALWAY ASK FOR DIANA! Thank you Diana!"
We responded:
"Thank you for your feedback, Andrea. I understand how frustrating it can be to deal with a stressful situation, especially when it involves something as important as your insurance. We’re always working to improve our service, and I appreciate you sharing your experience. I’m glad to hear that Diana was able to step in and provide the support you needed. If there’s anything else we can do for you, please don’t hesitate to reach out."
Frank Muro
February 4, 2025
5
out of
5
rating by Frank Muro
"Working with Diana was great she very friendly and helpful by looking out for my best interest. She answered everything I asked and was very professional. Thanks again Diane for the help."
We responded:
"Thank you, Frank, for sharing your experience! I'm glad to hear that Diana was friendly and helpful in addressing your needs. Her professionalism and dedication to looking out for your best interest are truly valued. If you have any more questions or need further assistance, feel free to reach out anytime."
Mari R
January 30, 2025
5
out of
5
rating by Mari R
"Diana was very polite and friendly. She answered all my questions and was very informative."
We responded:
"Thank you, Mari, I'm happy to know that Diana was polite, friendly, and informative in answering your questions. We appreciate your feedback and are here to assist with any future needs you may have!"
Kait Armstrong
January 28, 2025
5
out of
5
rating by Kait Armstrong
"Marcela is incredible. She went out of her way to give me a call about a miscommunication regarding my homeowners policy not being renewed. She worked for 2 days to get me covered again and apologized for the issues I was being put through. This office never stops working for me and I could not be more grateful!"
We responded:
"Thank you so much, Kait! I'm delighted to hear about your positive experience with Marcela. Her dedication to resolving the miscommunication and ensuring your policy was renewed is truly commendable. Our office is grateful for your trust and support. If you have any further questions or need assistance, we're here to help!"
Serena Chen
December 28, 2024
1
out of
5
rating by Serena Chen
"I’ve had an incredibly frustrating experience with this office over the past year. After my divorce in July of last year, I requested to separate our joint policy. I was incorrectly told this couldn't be done because we still lived at the same address, but I later discovered this information was wrong. In July of this year, after moving, I called multiple times and spoke with Chad, who finally confirmed the policy had been separated. I thought the issue was resolved. However, when I tried to get a quote in November, I discovered my ex-husband’s name was still linked to my policy. I called again, and the representative informed me that a request to remove him wasn’t submitted until November 24, several months after I was assured the issue was handled. When I spoke with the office manager, she claimed everything was fine and threatened to remove a multi-line discount I didn’t even know I had. Instead of resolving the issue, she tried to use the discount as leverage. To make matters worse, my current agent confirmed that my ex’s name was still linked to my policy, directly contradicting the manager's claim. This entire ordeal has been a waste of time and caused significant frustration. The misleading information, lack of accountability, and unprofessional behavior I’ve experienced are inexcusable. I strongly advise not to come this office for insurance services."
We responded:
"Dear Serena, Thank you for sharing your experience. I am sorry to hear about your frustration and any miscommunication you may have experienced. At my office, we aim to provide accurate, efficient, and professional service to all our clients. After reviewing your concerns, I believe my team and I addressed your requests and clarified the situation as thoroughly as possible. While I regret any misunderstanding that occurred during the conversations, I appreciate your patience as my team and I worked to resolve the matter. Your feedback is valuable, and I will use it to improve our processes and communication. If there is anything further I can do to assist you, please don’t hesitate to reach out to directly to me at mike@mikewhitford.com Thank you for allowing us the opportunity to serve you."
Dustin Robertson
October 23, 2024
5
out of
5
rating by Dustin Robertson
"Diana is amazing, she's easy to talk to and has plenty of patience. She explained everything to me. Even if it was twice to make sure I understood. Thank you Diana, I appreciate the help!"
We responded:
"Dustin, thank you for your wonderful review! I'm glad to hear that Diana was able to assist you so effectively. Her patience and ability to explain things clearly are truly valuable qualities. We appreciate your kind words and are here for any future questions or needs you might have. - Mike Whitford - State Farm Insurance Agent, Las Vegas, NV"
Dave R
September 30, 2024
1
out of
5
rating by Dave R
"I have been calling this office for almost 2 hours on a Monday, since 3pm and I am unable to get an agent on the phone. It’s 4:30 pm now and the office is closed. I was promised a call back and didn’t receive one. The only person I got on the phone was an extremely ignorant and wouldn’t answer a simple question directly as to weather or not she was an actual agent who could make changes to my account. It’s unbelievable that an office would be unavailable at 4:30pm on a Monday."
Jinevee Zamora
September 26, 2024
5
out of
5
rating by Jinevee Zamora
"Chad is AMAZING! I've been procrastinating this visit, suffice to say, that Chad not only made it pleasant but also informative. He provided me with excellent service and valuable information. He explained it so that I understood completely and was able to make a confident, instructive decision. In my opinion he went above and beyond with the service he provided. He deserves more than 5 stars! Thank you Chad!"
We responded:
"Jinevee, Thank you for sharing your experience! I'm glad Chad was able to make your visit both pleasant and informative. It's wonderful to know he provided excellent service and valuable information, helping you make a confident decision. We truly appreciate your kind words and are grateful to have Chad on our team. If you need any further assistance, don't hesitate to reach out. - Mike Whitford - State Farm Insurance Agent, Las Vegas, NV"
Jonothan Reyes
September 17, 2024
1
out of
5
rating by Jonothan Reyes
"This place sucks, unprofessional staff, never answers any of my calls, no help at all when asked why is my bill is going up since I haven’t had an accident or any tickets"
We responded:
"Hello Jonothan, Thank you for sharing your feedback. We strive to provide excellent service, and we’re sorry to hear about your concerns regarding your billing and communication with our office. Understanding why your bill has changed is important, and we would like to help clarify this for you. Please contact us directly at 702-463-2400 or service@mikewhitford.com, and we’ll be happy to review your account and address any questions you may have. We appreciate the opportunity to assist you further."
Susana Davila
September 11, 2024
5
out of
5
rating by Susana Davila
"I don't normally write reviews but I had to do this one. Susie Ramirez provided excellent customer service. My experience with her was amazing. She's professional and provided me with all the info needed. Thank you State Farm, thank you Susie Ramirez! Awesome work!"
We responded:
"Susana, thank you for taking the time to share your experience. I'm glad to hear that Susie provided you with excellent customer service and all the information you needed. We appreciate your kind words and are happy to have Susie as part of our team. If you need any further assistance, feel free to reach out. - Mike Whitford - State Farm Insurance Agent, Las Vegas, NV"